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	<title>Me and My Web Shadow: How to Manage Your Reputation Online &#187; #webshadow</title>
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		<title>How does a senior manager in a high street financial services provider manage his web shadow?</title>
		<link>http://meandmywebshadow.com/2010/07/how-does-senior-manager-high-street-financial-services-provider-manage-his-web-shadow/</link>
		<comments>http://meandmywebshadow.com/2010/07/how-does-senior-manager-high-street-financial-services-provider-manage-his-web-shadow/#comments</comments>
		<pubDate>Fri, 16 Jul 2010 14:08:56 +0000</pubDate>
		<dc:creator>Tamsin Bishton</dc:creator>
				<category><![CDATA[Real stories]]></category>
		<category><![CDATA[#webshadow]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[financial services]]></category>
		<category><![CDATA[real story]]></category>

		<guid isPermaLink="false">http://meandmywebshadow.com/?p=121</guid>
		<description><![CDATA[Me And My Webshadow talks to "Rowteight" - a senior manager at a hight street financial services provider about the ways he networks professionally and personally and how he manages the overlap between personal and professional online.]]></description>
			<content:encoded><![CDATA[<p>One of the best ways to get to&nbsp;a greater understanding of the opportunities and the possible pitfalls of getting stuck-in online is to talk to other people about their experiences. <strong>&#8220;Rowteight&#8221; is the Head of Workspace Transformation at a major high street financial services provider</strong>. <a href="http://www.flickr.com/photos/rowteight/">(He&#8217;s a real person &#8211; take a look at his Flickr page to find out more about him</a>.) <em>Me And My Web Shadow</em> asked him some questions about his interaction online. Here&#8217;s his take on managing his web shadow.</p>
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<p><strong><a href="http://meandmywebshadow.com/wp-content/uploads/2010/07/rowteight.jpg"><img class="alignleft size-medium wp-image-122" title="rowteight" src="http://meandmywebshadow.com/wp-content/uploads/2010/07/rowteight-212x300.jpg" alt="" height="300" width="212"></a>Are you  able to access social  media networks from your work computer?</strong></p>
<p>Not at  present, due to  restrictions on firewall penetration&nbsp;driven by information security  considerations in the&nbsp;financial services sector.&nbsp; However, these  restrictions are being relaxed because third party firewalls recently  acquired&nbsp;are now deemed to adequately manage the  risk</p>
<p><strong>Does your  employer have  any formal rules that cover your activity  on social  networks?</strong></p>
<p>At present  use of social  network sites is not encouraged for  the&nbsp;security reasons given above,  but  the business is in  transition&nbsp;and I expect these rules to be relaxed in  future.</p>
<p><strong>Do you use social media websites in  the  course of your official work duties?</strong></p>
<p>Not in the course of official duties per se.&nbsp; A  knowledge-sharing group I&#8217;m a member of uses LinkedIn&nbsp;as a knowledge  sharing and networking vehicle, with limited effectiveness not least  because of  the restriction noted above.&nbsp; I have to access it from my personal IP  service at present.</p>
<p>As part of  a project  to&nbsp;increase the&nbsp;agility and efficiency with which the  organisation&nbsp;uses it&nbsp;workspace I&#8217;m pushing hard to introduce web  conferencing facilities, but these are typically business-to-business  services  rather than social&nbsp;networking  services.</p>
<p><strong>How do you network professionally?</strong></p>
<p>I  have good  networking access to other professionals and services via&nbsp;my  professional  organisation, various special interest groups I belong to (e.g. CoReNet  Global)&nbsp;and the extensive supply  network (existing suppliers and wannabies)  who I regularly meet to kick ideas around.&nbsp; My limited professional use  of  social media websites is just an adjunct to those networks. Having  said that, I did  use LinkedIn to try and generate some leads for a Sustainability Manager  I  needed to recruit.&nbsp; In the end I found the selected candidate by  conventional means, but it could have generated a  result.</p>
<p><strong>Do  you use  social media sites for personal use?</strong></p>
<p>Yes &#8211; Facebook,  Twitter, and MySpace, and my most  frequent and extensive &#8220;social media&#8221; site,  Flickr.&nbsp; You  may say Flickr isn&#8217;t a social networking  site, but in my  experience that is exactly what it is.&nbsp;&nbsp;Photography is the special  interest around which the social grouping coalesces, but the primary  reason for  people to use Flickr is social &#8211; for approval, ego-boosting, learning,  sharing  interests, sharing with friends and family,&nbsp;exchanging&nbsp;views and  opinions.&nbsp; One of my contacts on Flickr, an American psychologist, writes  extensively and with great insight on the subject.&nbsp; See &nbsp;<a rel="nofollow" href="http://www.flickr.com/photos/jsuler/sets/72157600001989576/" target="_blank">http://www.flickr.com/photos/jsuler/sets/72157600001989576/</a> and   <a rel="nofollow" href="http://www-usr.rider.edu/%7Esuler/psycyber/psycyber.html" target="_blank">http://www-usr.rider.edu/~suler/psycyber/psycyber.html</a></p>
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<p><strong>Do  you  have any concerns over the possible clash of personal vs professional on  the  internet?</strong></p>
<p><strong> </strong></p>
</div>
<div>I make a  point of  keeping my identities separate, but that&nbsp;is mainly to do  with&nbsp;the&nbsp;separation in my perception of who I am, between work and  personal lives.</div>
<div>
<p><strong>How do you identify yourself online?</strong></p>
<p>I have  almost  exclusively used my nickname, Rowteight, because my surname can attract unwanted attention and spam.&nbsp; However,&nbsp;even without&nbsp;my surname, I&#8217;d probably not use  my real name other than with those I absolutely trust, because I am very   protective of my privacy and identity&nbsp;on line.&nbsp; For the same reason I  protect (by using nicknames) the identify of the family, except on &#8216;private&#8217;  networks (e.g. friends and family on Flickr).</p>
<p><strong>Do you try to keep personal and  professional separate online?</strong></p>
<p>Yes, for the reasons given above, and to minimise the  risk of  inadvertently compromising my professional/work position or embarrassing  my  employer.</p>
<p><strong>Do  you have  any personal rules for topics you will discuss in these places and  topics you  won&#8217;t?</strong></p>
<p>I will not in my personal capacity identify in a social  networking site the nature of my employment, or who I work  for.</p>
<p><strong>What&#8217;s  your  favourite thing about using social websites and what&#8217;s your least  favourite  thing?</strong></p>
<p>I am hugely enthusiastic about the fact that I can form  social  links around my photographic interests with people all over the world  who I  would never otherwise meet, and&nbsp;gain views and opinions from people who I   would probably not talk to if we encountered one another in the &#8216;real  world&#8217;&nbsp;where appearance limits so much of our social interactions.</p>
<p>I also  love the fact  that I&#8217;m able to find and sample music from all  over the place, which  has led  me to lots of new things, as well as  increasing the amount of live music  we go  to massively, because we  find out about gigs which we&#8217;d not otherwise be  aware  of.</p>
<p>My   least favourite thing is the lack of substance in so much of what goes  on in  social websites (by which I really mean Flickr), and the challenge  involved in  actually cultivating a social network of&nbsp;people who are prepared to put  some effort (and something of themselves) into the interaction.&nbsp; The  fact  that there are &#8216;apps&#8217; which autogenerate vacuous comments on your  contact&#8217;s  photos drives me to distraction (or used to).</p>
<p><strong>What advice do you give to those who are reading this article and thinking about their own web shadows?</strong><br />
Don&#8217;t  mistake the medium  for the message.&nbsp; Social websites are just another means of interacting  with other people and do not&nbsp;in and of themselves generate valuable  interactions.&nbsp; It is still all about getting out what you are prepared  to  put in.&nbsp;&nbsp;The&nbsp;real value is in the speed and reach of social  websites, which is truly instantaneous and global.&nbsp; However, guard  against  overuse and over-networking or you&#8217;ll soon be buried in &#8216;stuff&#8217; and will  lose  interest, and fail to mine the potential nuggets which may emerge from  more  considered and focussed&nbsp;interactions.</p>
<ul>
<li><em><strong>Have you got a real story to tell? We want to hear it. Share your stories about managing your web shadow by leaving a comment&nbsp; here or <a href="mailto:antony.mayfield@gmail.com">email it to Antony</a>.</strong></em></li>
</ul>
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